Social Media Management

These days social media expands beyond Facebook and Twitter. What many do not understand is how important it is in the world we live in today. We get you connected on social media outlets that will benefit your business the most and use those outlets to enhance your business, communicate with your customers and potentially increase your sales. Our goal is not to simply 'create noise' but rather ensure your customer base is engaged with valuable information consistently.

Social Media Management

Optimize your online presence through social media

  • Integrate, build and optimize your business onto multiple Social Media outlets.
  • Respond to reviews, feedback, and all comments
  • Request removal of inappropriate reviews
  • Connect to potential customers who are nearby
  • Design offers and specials to encourage loyalty and grow your business
  • Thank and reward loyal customers and first timers
  • Make announcements of special events and promotions
  • Grow your fan-base and professional profiles

Getting to Know You

We take a look at your business and see what platforms it is currently using and not using. Already on Facebook? Great! We will optimize sites that you are currently using and create accounts on the sites you are not using. You will also meet your Social Media Comet account manager during your assessment.


Build a Plan

After speaking with you and getting a feel for how you want to present your business online, we create a weekly posting schedule tailored to your business to keep your customers engaged and answer any questions they may have. We handle day-to-day posting, but you are always free to add anything you would like.


24 Hour Review Monitoring

We take a look at your current reviews and see if there are any unhappy customers. If there are, we draft a friendly response, have you approve it, and publish it. We monitor your reviews 24 hours a day and thank customers for their positive feedback addressing any negative issues by following the process mentioned above.


Track Your Results

At the beginning of each month, you will receive a monthly report detailing your activity on each platform. This will provide you with insight on your growth and engagement with your customers. It will also show you the direction we are heading in the following month.

Packages

The Review Package

The Review Package is perfect for companies that just need help monitoring and managing their online reviews. This package features 24 hour monitoring on Google Places, Yahoo Local and Yelp thanking customers for their positive feedback and responding in a positive manner to any negative feedback. This package also includes monthly reports.


The Comet Package

The Comet Package takes all the benefits of the Review Package and includes Social Media Management. First, we get your company setup on Facebook, Twitter, Pinterest and Instagram. Then, we manage the day to day posting on each account, creating content that is engaging and related to your business, responding to any comments, tweets or questions that your customers may have. This package also includes monthly reports.


Pricing

What Social Media Comet Does Review Package
$149
Comet Package
$349
  • Yelp, Google Places & Yahoo! Local
    • - Claim your business listing and completely fill out your profile.
    • - Review and constantly monitor your profiles.
    • - Respond to reviews within 12 hours.
    • - Thank customers for their input and politely reply to negative reviews.
    • - Immediately flag inappropriate reviews.
    • - Invite reviewers to join your Facebook page and follow you on Twitter.
    • - Use special offers to reward your loyal customers and first time visitors.
    • - Re-tweet positive reviews
  • Facebook
    • - Create a Facebook Page for your business.
    • - Register a customized URL so customers can easily find you.
    • - Encourage customers to Like your page so they will stay up-to-date.
    • - Attract new fans and customers by creating promotions/rewards.
    • - Update page on a regular basis to keep your company on customers newsfeed.
    • - Connect your Facebook page to other media and marketing outlets.
  • Twitter
    • - Create a Twitter account with a customized username.
    • - Reach current and new customers with tailored tweets about products & services.
    • - Discover what customers are saying about your company.
    • - Reply to all mentions and tweets in a timely manner.
    • - 24 hour keyword search that your business might be of service too.
    • - Connect your Twitter account to other media and marketing outlets.
  • Instagram
    • - Create an Instagram account for your business.
    • - Register a customized URL so that customers can easily find you.
    • - Synchronize images between other networks and Instagram.
    • - Follow other users and encourage others to follow your account.
    • - Connect your Instagram page to other media and marketing outlets
  • Pinterest
    • - Create a Pinterest Page for your business.
    • - Register a customized URL so that customers can easily find you.
    • - Upload and re-pin pins that relate to your business.
    • - Create multiple boards and keep them updated.
    • - Connect your Pinterest page to other media and marketing outlets
What Social Media Comet Does Review Package $149 Comet Package $349
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Yelp, Google Places & Yahoo! Local
Facebook
Twitter
Instagram
Pinterest